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Referrals and support

  • Red Cross COVID Connect

    Tuesday June 23 2020

    COVID Connect is a free service from Australian Red Cross. It provides support to anyone who is feeling socially isolated during coronavirus. If you aren’t in regular contact with others, a Red Cross volunteer can call you for a friendly chat. You can ask for just one call or regular calls to help you feel […]

  • Coronavirus Mental Wellbeing Support Service from Beyond Blue

    Tuesday June 23 2020

    Beyond Blue is a not-for-profit organisation that promotes good mental health, aiming to improve the lives of individuals, families and communities affected by anxiety, depression and suicide. Beyond Blue has set up the Coronavirus Mental Wellbeing Support Service. You can call 1800 512 348 to speak to one of their counsellors, 24 hours a day, […]

  • Resources from MindSpot to support your mental wellbeing

    Tuesday June 23 2020

    MindSpot is a free service for Australian adults who are experiencing difficulties with anxiety, stress, depression and low mood. They are funded by the Australian Government. You can call them on 1800 61 44 34  between 8am to 8pm (Sydney time), Monday to Friday and 8am to 6pm (Sydney time), Saturday. You can also find Coronavirus […]

  • Kids Helpline

    Tuesday June 23 2020

    Kids Helpline is Australia’s only free, private and confidential 24/7 phone and online counselling service for young people aged 5–25. There are different ways to contact the Helpline for support. You can: call them on 1800 551 800 email them at use WebChat. Right now, you can also find a guide to support you […]

  • Lifeline

    Tuesday June 23 2020

    Lifeline provides 24/7 crisis support and suicide prevention services for people around Australia. There are different ways to contact Lifeline for support. You can: call them on 13 11 14 text them on 0477 131 114 between 6pm and midnight, 7 days a week use their online Crisis Support Chat between 7pm and midnight, 7 […]

  • Easy English resources from the eSafety Commissioner

    Tuesday June 9 2020

    The eSafety Commissioner has released new Easy English resources about technological abuse. The resources aim to support women with different levels of literacy, including women with intellectual disability. There are three Easy English resources: Being safe online explains how to stay safe online, how to protect your privacy, making friends online and how to get […]

  • New Toolkit to support people with disability experiencing violence and abuse

    Tuesday June 9 2020

    The new Disability Support Toolkit is for frontline workers who support people with disability experiencing violence and abuse. People with disability are more likely to experience violence and abuse. They are also less likely to reach out for support. This Toolkit gives workers the tools and information they need to better support people with disability […]

  • How to make a complaint about your service

    Tuesday May 26 2020

    If you don’t feel safe or are unhappy with your services, you have the right to make a complaint. You can try to talk to your service provider about your complaint. This might be the quickest way to get your complaint resolved. All National Disability Insurance Scheme (NDIS) registered providers need to have a system […]

  • Reporting abuse and neglect of people with disability

    Tuesday May 26 2020

    People with disability in Australia are more likely to experience abuse, neglect, violence and exploitation than people without disability. Every person with disability has the right to feel and be safe. If you think abuse, neglect, violence or exploitation is happening to a person with disability, you need to report it. We all have a […]

  • Disability Helpline

    Tuesday April 28 2020

    If you have any questions about coronavirus (COVID-19) and how it’s affecting people with disability, you can call the Disability Information Helpline. The Disability Information Helpline provides information and referrals for people with disability, their families, carers and supporters. The Helpline is free, private and fact-checked. Helpline staff can answer your questions about: what coronavirus […]